Privacy Policy

Last updated: March 2025

1. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, and professional details when you create an account. We also collect information about your use of the Service.

2. How We Use Your Information

We use your information to provide and improve the Service, process payments, communicate with you, and match demand profiles with relevant brokers. We do not sell your personal data to third parties.

3. Data Sharing

Your demand profile information is visible to brokers with active subscriptions. Contact information is only shared with brokers who have an active paid subscription and have been approved through our contact request system.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest. All payment processing is handled by Stripe with PCI-DSS compliance.

5. GDPR Compliance

ask4home is fully compliant with the General Data Protection Regulation (GDPR). You have the right to access, rectify, or delete your personal data at any time by contacting us or through your account settings.

6. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes.

7. Data Retention

We retain your data for as long as your account is active. Upon account deletion, your personal data will be removed within 30 days, except where retention is required by law.

8. Contact

For privacy-related questions or data requests, please contact our Data Protection Officer at privacy@ask4home.gr.